Norton not updating virus definitions

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Under "status" of this particular computer, it says "offline." However, I know that the user is currently logged in and that the machine is turned on..suggestions?

On the client try restarting the antivirus service. Try running liveupdate, or download the intelligent updater from symantec.

Manually running Live Update may find updates between automatic updates but that doesn't mean automatic updates aren't running.

You can check Security History by clicking the "Security" tile and click "History", then choose Live Update from the drop-down menu.

Any security software applications are vulnerable if the virus signature database is not up-to-date, which might result in infections of the hosting system.

Reputable antivirus and protection tools enclose a built-in definition updater to make sure users get the latest signatures, provided their PC is connected to the Internet.

These virus definitions are applicable to all Symantec security software utilities, such as Nortin Security, Security with Backup, Anti Virus / Internet Security, 360, Endpoint Protection, Protection Engine, Mail Security for Domino, and Mail Security for Microsoft Exchange.

You just have to make sure you get the right package for your system's architecture (32 or 64-bit) and Symantec product version (see the Features section for more info about the External mirrors).

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Any available Symantec program is automatically recognized and a log file is created to store information about the definition update.

An intermittent problem with the Live Update servers can cause this error.

You can be assured that this problem is fixed quickly. If the problem persists, manually download and install the virus definitions and then run Live Update in your Norton product.

Hi all, For a couple of days now I've got issues updating virus definitions using liveupdate or using http from the symantec web site.

It just take ages to download the file from http and I get the following error using liveupdate : Live Update session did not complete successfully.

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