D link validating identity
If it is determined that a replacement is needed, and the product is within warranty, a RMA will be authorized.Step 3)Return to the warranty portal and follow the process to apply for a replacement/RMA.Here are some issues that you may easily face: For windows XP: 1.When you try to search the wireless network, there is a piece of information shows ”Windows cannot configure this wireless network settings………” This is caused by some programs may block your Microsoft zero configuration tool, you can try to enable it by clicking Here 2. During this process, you will choose an RMA level: Standard, Advanced Basic, Advanced 2-Day or Advanced Next Day Shipping.Customers who choose Standard will be required to ship the defective unit to TP-Link first.For Business Products, Business Accessories and Outdoor Products call 1-844-287-4762.A TP-Link Customer Service representative will help you troubleshoot the issue(s) you are experiencing.
Please refer to TP-Link Business Accessories for more information.
If a factory refurbished unit is not available, then the defective unit will be replaced with a brand new product.
If the defective unit Is discontinued, end of life, or out of stock, TP-Link will replace it with product(s) of equivalent value or features.
It shows “acquiring network address” after you entering the security key, later shows “limited or no connectivity” Please try bellowing one by one: a. For Windows Vista & 7: Please be awared that Vista has some compatibility issue with different security type, once you meet the connection problem with vista, it is highly recommended to try other laptops with different operating system, such as win xp or win 7. When try to connect the ssid, it shows “Windows was unable to connect to the XXX network” a.
Manually configure a static ip address for the wireless network to see whether it can access the internet.